The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Lead end-to-end payments consulting engagements (Issuing) across CARCAM and regional multinationals, translating VCA strategy into actionable programs, orchestrating cross‑functional execution, and delivering insights and solutions that improve client performance and build a scalable pipeline of opportunities.
• Lead the development and implementation of Issuing, consulting projects for accounts in the CARICOM markets and for Regional Multinational Clients.
• Drive and execute the VCA strategy across Central America & the Caribbean, proactively capitalizing on regional opportunities.
• Ensure coordination with internal teams for the execution of specific acceptance activities that stem from the recommendations of the consulting engagement by Visa Consulting & Analytics.
• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
• Cultivate and manage a pipeline of work with clients, from identifying potential opportunities to scoping the associated engagement.
• Deploy frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Become a trusted partner to the account executives' leaders and a key contributor in nurturing and strengthening client relationships.
• Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
• Produce insights and analyses to improve client performance, drive understanding of client issues, and provide strategic guidance for client priorities across the payment P&L.
• Successfully engage in multiple initiatives simultaneously.
• Strong analytical management skills required, including a thorough understanding of how to interpret customer business needs and translate their assumptions into successful execution plans.
- • Build new solutions, toolkits, best practice documents, and consulting approaches that can be applied across the VCA practice.
Requirement
:
• 5 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance…).
• 5+ years' experience working in the payments industry, preferably managing cards portfolios or relevant experience at payments management in consulting firms
• Demonstrated experience in strategy / management consulting; with proven project deliveries and expertise in consulting methodologies
• Project and sales management skills are a key requirement given that this role involves managing multiple projects with multiple stakeholders simultaneously.
• Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations
• Excellent client relationship management skills (on senior executive level and across all levels of an organization) and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor and show thought leadership
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
• Knowledge of payment schemes, including products, processes, acquirer lifecycle management
• Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Fluent English and Spanish