Job Title: Call Center Representative - Urology Clinic
We are seeking
a highly motivated and organized individual
to join our team as a Call Center Representative for our Medical Back-Office. The successful candidate will be responsible for
scheduling appointments for patients, answering patient inquiries and providing excellent customer service.
Key Responsibilities
- Schedule appointments for patients in a timely and efficient manner.
- Respond to patient inquiries and provide information on clinic services and procedures.
- Ensure patient information is accurate and up to date in clinic system.
- Provide excellent customer service and maintain a positive attitude towards patients and colleagues.
Qualifications
- Excellent verbal and written communication skills in English (Must have B2 or higher).
- Have proficiency using computer programs and typing skills.
- High school diploma or equivalent.
- Call center experience is a plus.
- Strong organizational and time management skills.
- Ability to work well as part of a team.
- Knowledge of medical terminology is a plus.
What We Offer
- Training Salary: RD$28,000 (1 month)
- Post-Training Salary: RD$30,000/month
- Office hours: 8:00 a.m. to 5:00 p.m. – Weekends off
- Friendly and supportive work environment
- Central, easy-to-reach location
- Opportunities for learning, growth, and career advancement
The clinic offers a competitive salary, as well as opportunities for growth and development within the organization. If you are passionate about providing excellent customer service and are excited about the opportunity to work in a fast-paced, dynamic environment, we encourage you to apply today
Ready to apply?
Send your CV to