Company Description
Cigar Rings is a member of the CTI Group, a European Graphic Arts company in the Dominican Republic since 2005 and in Nicaragua since 2013. Our company specializes in producing custom cigar bands, folding cardboard boxes, and all other packaging solutions for the premium cigar and tobacco market. With over 50th years of experience in the Graphic Arts Industry, we are committed to providing the best quality prints and embellishment finishes that meet the highest standards in the tobacco and premium cigar industry.
Role Description
We are seeking a highly skilled and proactive Senior IT Manager to lead our technology strategy and infrastructure. The ideal candidate will ensure optimal performance of our systems, networks, and data security across all branches, while supporting business growth and operational efficiency.
Responsibilities:
- Define and execute the company's technology strategy aligned with headquarters goals
- Deliver excellent customer service, addressing internal client inquiries and concerns
- Ensure the smooth operation of IT systems by maintaining and supporting clients, servers, and other infrastructure components
- Oversee infrastructure including servers, networks, cybersecurity, and data protection
- Contribute to IT projects such as ERP implementation, server upgrades, and ensuring timely execution and coordination within the team
- Manage and coordinate software implementation and technical support
- Lead IT projects including ERP, server upgrades, and connectivity improvements.
- Ensure compliance with Company Group standards and internal IT policies
- Utilize the Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and presentation purposes
Qualifications
- Completed IT (Information Technology) or related specialized education
- At least 2+ years of experience in server administration, client support, and network management or similar roles.
- Strong knowledge of networking, server configuration, cybersecurity, and database administration.
- Experience with tools such as Power BI, Database, Monitoring
- Excellent problem-solving and communication skills
- Bilingual (Spanish/English) preferred
- Strong organizational and time management skills
- Proactive and goal-oriented, with the ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Certifications such as CCNA, cybersecurity, or database management are a plus
Benefits:
- Competitive salary based on experience and qualifications.
- Opportunities for career advancement.
- Private health insurance.
- Supportive and collaborative work environment.
How to Apply:
Send your CV and cover letter to
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with the subject line:
Application – IT Manager Position
Applications will be reviewed on a rolling basis