At
GBS International,
we are a global full-service company in the vacation ownership industry. Our commitment is to deliver world-class service, building strong relationships with our clients and creating unforgettable experiences.
About the Job:
At
GBS International
, we're looking for an
Information Security Manager
to lead our global information security efforts — blending hands-on technical expertise with strategic leadership. You'll play a critical role in protecting our infrastructure, cloud environments, and data while ensuring compliance with frameworks like
SOC 1/2
,
ISO 27001
, and
PCI DSS
.
This is an on-site position in Santo Domingo.
Key Responsibilities:
Governance & Risk Management:
- Develop and maintain a robust Information Security Governance Framework aligned with business goals and compliance standards.
- Define and enforce security policies, procedures, and controls.
- Conduct security risk assessments, manage risk registers, and lead third-party/vendor security reviews.
- Collaborate with GRC, Legal, Audit, and Compliance on enterprise risk initiatives.
Program Management & Technical Oversight:
- Build and own a comprehensive
Information Security Management Program (ISMP)
. - Oversee and continuously improve:
-Network & Perimeter Security
: Firewalls, WAF, IDS/IPS, NAC, VPNs, ZTNA.
-Endpoint & Cloud Security
: EDR/XDR, DLP, encryption, patching, IAM, CASB, key management.
-Identity & Access Management
: RBAC, PAM, SSO, MFA, Zero Trust enforcement.
-Monitoring & Detection
: SIEM, logging, alerts, vulnerability scanning, threat hunting.
-SDLC Security
: SAST, DAST, IaC checks, DevSecOps practices, CI/CD pipeline security.
-Data & Application Security
: Secure APIs, encryption, classification, secure backups.
-Communication Security
: Secure integrations for omnichannel systems (voice, chat, email, bots).
- Manage compliance and evidence collection for
SOC 2, PCI DSS, ISO 27001
.
Incident Response & Business Continuity
- Lead the Incident Response program: detection, containment, remediation, and recovery.
- Coordinate with SOC, MSPs, and forensic teams during incidents.
- Maintain and test BC/DR plans and post-incident playbooks.
Physical Security
- Oversee physical security for data centers, offices, and call centers.
- Ensure best practices for access control, surveillance, and environmental risk mitigation.
Leadership & Collaboration
- Lead and mentor a team of security analysts and engineers.
- Work cross-functionally with Infrastructure, Development, GRC, and Executive teams.
- Promote a security-first culture through awareness, training, and continuous improvement.
What We're Looking For:
Education & Certifications:
- Bachelor's in Computer Science, Information Security, or related field (Master's preferred).
- Preferred certifications:
CISM, CISSP, CCSP, CEH, DevSecOps
. - Bonus: Vendor-specific certifications (Fortinet, AWS, Azure).
Experience:
- 7+ years
in InfoSec roles, including
3+ in leadership
. - Strong expertise in
firewalls
,
cloud security
,
IAM/PAM
,
SIEM
,
EDR/XDR
, and vulnerability management. - Proven experience embedding security in
SDLC/DevSecOps pipelines
. - Background in
BPO or SaaS environments
, including
call centers
and
Cloud PBX
. - Regulatory experience with
SOC 2, PCI DSS, ISO 27001
compliance.
Skills:
- Network protocols (TCP/IP, DNS, HTTPS, SMTP, SNMP)
- Scripting/automation with
Python
,
PowerShell - Deep understanding of
log analysis
,
threat detection
, and
compliance mapping - Bilingual:
Spanish and English
required
Soft Skills:
- Strategic mindset with a hands-on approach
- Strong problem-solving and analytical capabilities
- Leadership and executive communication skills
What We Offer:
- Career growth in a global leader within the vacation ownership and BPO industry
- Exposure to
cutting-edge technologies,
security automation, and AI integration projects - Collaborative, supportive, and security-aware work environment
- Opportunity to build and scale a modern, enterprise-grade security program
Apply now
or
share with someone in your network
who might be a great fit