Recruiter
Santiago, Dominican Republic (remote)
Direct hire
Solugenix is seeking a Recruiter for a fulltime position in Santiago, Dominican Republic. This will be a remote position. You will be responsible for full life cycle recruiting with a primary focus on identifying and hiring talent in the customer support service and tech support space within a call center environment. You will source, screen, and interview applicants for current and future job openings as well as coordinate end-to-end recruitment process.
Interested applicants please apply with a resume in English.
Required qualifications
- Minimum of 3 years of experience.
- Prefer experience sourcing and recruiting for customer service positions.
- Excellent English skills (oral & written), interpersonal skills, attention to detail with the ability to build rapport with candidates and hiring teams.
- Proficiency working with Microsoft Office suite (MS Word, MS Excel, Outlook).
- Demonstrated ability to collaborate, build and maintain relationships at multiple levels.
- Ability to work independently and collaboratively to prioritize and manage multiple tasks in a fast-paced setting.
- Strategic and driven recruiter with the ability to take ownership.
Responsibilities
- Provide full-cycle recruiting - source, qualify and interview applicants using various recruiting strategies, tools, job portals and social media.
- Work in collaboration with the sales team in understanding position requirements and carry out the recruitment process according to their needs.
- Interview candidates to evaluate skills, experience, communication, soft skills, validate work history, availability and negotiate salary requirements.
- Complete candidate assessments and pre-screening requirements in accordance with applicable customer-specific requirements.
- Assist in coordinating candidates interviews with clients, preparation of candidates, and follow-up after their interviews.
- Maintain and develop pipeline of prospective candidates for current and future open positions.
- Review and modify position requirements based on candidate/skill availability in the market as well as feedback from various sources.
- Conduct regular follow up with hiring team to keep them apprised of status, roadblocks, unanswered questions, clarifications, etc.
- Ensure compliance with company policies, procedures, and employment laws.
About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated our financial client focused on your success in today's fast-evolving digital world.