Outsourcing Advantage is actively seeking a experienced, compassionate and motivated Agent for our Homecare Agency team. In this role, you will be instrumental in coordinating home healthcare services for clients, ensuring they receive high-quality care tailored to their specific needs. You will engage with clients, families, and healthcare providers to facilitate care plans and manage service delivery effectively.
Responsibilities- Match Home Health Aide (HHAs) & Nurses to available shifts.
- Coordinate scheduling of caregivers and adjust assignments as needed to ensure continuity of care.
- Maintain ongoing communication with clients, families, by responding to emergency care requests from families or care staff.
- Make outgoing attendance calls to the caregivers who have a scheduled shift but haven't clocked in their attendance
- Creating schedules in HHA Exchange software for Homecare providers based on the clients needs.
- Excellent verbal and written communication skills in English. at least at a level of C1 Advanced
- Excellent organizational and multitasking abilities, with high attention to detail.
- Empathetic and compassionate attitude toward clients and their families.
- Ability to work both independently and collaboratively within a diverse team.
- Proficiency in Microsoft Office Suite
- Familiarity with HHA exchange software a plus
Full time, Monday – Thursday 9-5 and Friday 9-12:30
BenefitsCompetitive salary.
Opportunity to work on diverse and exciting projects
Supportive and collaborative work environment.
Weekly payments.
Weekends off.
Welcome Bonus
Performance Bonus
Over-time Bonus
Growth Opportunities
Earn bonuses for getting your friends hired
National holidays pay double the hourly rate