Responsibilities:
Human Resources:
- Recruitment and Onboarding: Conduct interviews and hiring; Prepare and process all new hire paperwork; Conduct new employee orientations and ensure a smooth onboarding process.
- Employee Relations: Serve as the point of contact for employee questions and concerns; Handle employee relations issues and investigations as needed; Assist in the development and implementation of employee engagement programs.
- Performance Management: Assist in the management of the performance appraisal process; Provide support to managers and employees regarding performance issues and development plans.
- Benefits Administration: Administer health and welfare plans, including enrollments, changes, and terminations; Coordinate with benefits providers and resolve employee issues.
- Compliance: Maintain compliance with federal, state, and local employment laws and regulations; Update and maintain employee files and records in accordance with company policies and legal requirements.
Administration:
- Office Management: Manage office supplies inventory and place orders as necessary; Coordinate maintenance of office equipment and facilities; Assist in planning and organizing company events and meetings.
- Administrative Support: Provide general administrative support to the HR department and other departments as needed; Manage incoming and outgoing mail and deliveries; Assist with travel arrangements and expense reporting.
Qualifications:
Education and Experience:
- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- 3+ years of experience in HR and administrative roles.
- Call center experience.
- Advanced English.
Skills and Competencies:
- Strong knowledge of HR principles and practices.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Sector
- Servicios de publicidad
Tipo de empleo
Jornada
Industry
- Advertising Services
Employment Type
Full-time