Tareas Clave
Coordinate with Customs and Regulatory Bodies:
Ensure all shipments comply with customs and regulatory requirements, preparing documentation and addressing any issues that arise during clearance.
Manage Documentation and Record-Keeping: Maintain accurate records of shipments, including tracking numbers, customer details, and status updates, to ensure transparency and easy retrieval.
Assist in Load Planning and Coordination: Work with ground and warehouse teams to plan and coordinate the loading of shipments, optimizing space and minimizing handling time.
Monitor Shipment Status: Track the progress of outbound shipments, proactively identifying delays or issues and communicating them to relevant parties.
Support Inventory Management: Help manage inventory of packaging materials and supplies needed for outbound shipments, ensuring availability and tracking usage.
Resolve Shipment Discrepancies: Identify and address discrepancies in shipment details, such as weight or labeling issues, to prevent delays and ensure accuracy.
Ensure Compliance with Hazardous Material Regulations: Verify that all hazardous materials are handled and documented in line with regulations, safeguarding safety and regulatory compliance.
Facilitate Communication with Airlines and Carriers: Liaise with airlines, carriers, and freight partners to confirm bookings, shipment times, and ensure smooth handoffs.
Assist in Training for Safety and Compliance: Support team training on safety protocols, handling guidelines, and regulatory requirements, reinforcing a culture of safety.
Respond to Customer Inquiries: Assist customer service in resolving customer inquiries regarding shipment status, tracking information, or delivery timelines.
Conduct Quality Checks: Perform quality checks on outbound shipments to ensure they meet company standards in packaging, labeling, and documentation.
Assist with Data Entry and Reporting: Enter shipment data into tracking systems and generate reports on outbound shipment performance, helping identify trends and improvement areas.
Se requiere fluidez en español, con fuertes habilidades de comunicación escrita y verbal.
Es preferible el dominio del inglés. Se requiere diploma de escuela secundaria; Se valorará la presencia de certificaciones adicionales o experiencia relevante en logística. Fuertes habilidades organizativas y de resolución de problemas. Conocimiento de los procedimientos operativos y normas de seguridad en logística.
Se requiere licencia de conducir válida y antecedentes policiales limpios.