About us
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a dynamic and results-oriented
Country Representative
to lead the growth and operational excellence of our ride-hailing business in LATAM. In this role, you will be responsible for developing and executing strategies to expand our footprint, ensure sustainable marketplace performance, and represent the company across key local stakeholders and initiatives.
Note: ONLY CVs in English will be considered
What you will do:
- Lead Country Growth:
Drive the sustainable growth of the ride-hailing business in your market through targeted strategies and operational initiatives. - Market Research & Expansion:
Conduct comprehensive market research to identify new city opportunities, determine required investments, and assess feasibility for market entry. - Launch New Cities:
Develop and implement go-to-market strategies for launching new cities, ensuring smooth, efficient, and compliant rollouts. - Monitor Performance:
Track and analyze key business metrics, identifying trends, challenges, and opportunities to enhance overall performance. - Pricing & Marketplace Balance:
Manage pricing strategies to ensure a competitive, healthy, and profitable marketplace. - Hypothesis Testing & Product Innovation:
Generate, test, and validate business, marketing, and product hypotheses through MVPs (Minimum Viable Products) and data-driven experimentation. - Customer Development:
Conduct on-the-ground research (CustDev) with passengers and drivers to gather actionable insights, improve product-market fit, and strengthen customer relationships. - Cross-functional Collaboration:
Partner with marketing, product, driver acquisition, government relations, PR, market research, and data teams to successfully execute new business initiatives. - User Growth & Engagement:
Design and lead initiatives to acquire new users, retain existing ones, and boost engagement within the ride-hailing ecosystem. - Strategic Contribution:
Support regional strategic planning, competitor analysis, and market research for the Intercity vertical across Spanish-speaking LATAM. - External Representation:
Act as the primary point of contact and representative of the company in your country, building strong relationships with key partners, authorities, and stakeholders.
Requirements:
- Bachelor's degree in Business Administration, Economics, Engineering, or a related field.
- At least 2 years of experience in business development, strategy, or operations.
- Experience in ride-hailing, B2B/B2C delivery, or e-commerce marketplaces, ideally in a data-heavy role (business, product, or operations analyst).
- Strong analytical mindset with proven ability to use data for decision-making and growth optimization.
- Advanced Excel skills; familiarity with dashboards and performance tracking.
- Excellent communication and stakeholder management skills.
- Willingness to travel for business within and outside the country.
- Languages: Fluent Spanish and English (C1 level) required.
We offer:
- Be part of a growing and innovative company with a unique approach to ride-hailing.
- Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
- Have the opportunity to make a significant impact on the company and the industry as a whole.
- Grow your skills and experience through challenging and rewarding work, with opportunities for advancement as the company expands.
- Competitive salary.
- Partially or fully paid additional training courses, and regular external and internal training.