Facilities Manager / Building Facilities Manager
Location:
Santo Domingo, Dominican Republic
Job Summary
We are seeking for a
Facilities Manager
to oversee the full scope of operations for our clients new office building in Santo Domingo. This role ensures the seamless functioning of all building systems, maintenance, vendor services, security, cleaning, utilities, and life safety operations. The Facilities Manager will lead day-to-day facility operations, ensuring a safe, secure, efficient, and compliant workplace. This position is also responsible for managing vendor relationships and service contracts across all building systems and operational services.
Key Responsibilities
- Lead and supervise Custodians, Security Officers, and other facility support staff (internal and contracted).
- Manage service contracts and vendor relationships for:
- Elevator systems
- HVAC and Building Management Systems (BMS)
- Generator and UPS systems
- Electrical and plumbing services
- Furniture maintenance
- Janitorial services and supply inventory
- Trash removal and water services
- Pest control
- Cafeteria operations
- Landscaping and exterior maintenance
- Garage and parking operations
- Ensure timely preventive and corrective maintenance of all building systems.
- Implement and maintain physical security protocols (CCTV, access control, locker assignments).
- Ensure compliance with fire and life safety regulations, including system testing and maintenance.
- Collaborate with internal teams and building landlord to resolve tenant requests and issues.
- Manage facilities budgets, expenses, and cost-control initiatives in coordination with Finance and Procurement.
- Support office renovations, relocations, and event setups.
- Maintain a professional and welcoming front desk and reception area.
- Ensure cleanliness, organization, and safety across the facility.
Qualifications
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field (preferred).
- 7–10 years of progressive experience in facilities management, including 3–5 years overseeing full-building operations and vendor management.
- Strong technical knowledge of building systems (HVAC, electrical, plumbing, elevators, generators/UPS, life safety).
- Proven experience managing multi-service vendor contracts (janitorial, security, cafeteria, landscaping, pest control, waste management).
- Demonstrated ability to ensure compliance with health, safety, fire, and environmental regulations.
- Strong leadership skills with experience managing cross-functional teams and third-party providers.
- Excellent organizational, budgeting, and project management skills.
- Effective communication and interpersonal abilities for internal and external collaboration.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
Language Requirement
- Minimum:
Intermediate English (comfortable with verbal and written communication). - Preferred:
Bilingual or Advanced English - Daily work communication is primarily in English; most local vendors and operational teams communicate in Spanish.